Privacy Policy

1. Introduction

ShareRacks, Inc. (“ShareRacks,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you access or use our website, mobile application, and services (collectively, the “Platform”).

By using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Platform.

2. Information We Collect

We collect the following categories of information:

• Account Information: name, email address, phone number, and password when you create an account.
• Profile and Listing Information: business details, space descriptions, photos, and availability provided by Hosts.
• Transaction Information: bookings, rental details, and records of services requested or provided.
• Payment Information: billing details processed securely through our third-party payment processors (we do not store full card numbers).
• Usage Data: device information, IP address, browser type, pages visited, and interactions with the Platform.
• Communications: messages exchanged between Hosts and Renters and with our support team.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Platform.
• Match Hosts with Renters and facilitate bookings and payments.
• Process transactions and send related confirmations and receipts.
• Communicate with you about your account, listings, or bookings.
• Improve and personalize the Platform and develop new features.
• Detect, prevent, and address fraud, abuse, or security issues.
• Comply with legal obligations and enforce our Terms of Service.

4. How We Share Your Information

We may share your information in the following circumstances:

• Between Users: necessary information is shared between Hosts and Renters to complete a booking (such as contact details and space location).
• Service Providers: with vendors who perform services on our behalf, including payment processing, hosting, analytics, and customer support.
• Legal Requirements: when required by law, subpoena, or to protect the rights, property, or safety of ShareRacks, our users, or others.
• Business Transfers: in connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate the Platform, remember your preferences, analyze usage, and improve performance. You can control cookies through your browser settings, but disabling them may affect certain features of the Platform.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Platform, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have the right to access, correct, update, or delete your personal information, object to or restrict certain processing, and opt out of marketing communications. To exercise these rights, contact us at privacy@shareracks.com. We will respond in accordance with applicable law.

9. Children’s Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

10. Third-Party Links

The Platform may contain links to third-party websites or services that we do not control. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

11. International Users

ShareRacks is based in the United States. If you access the Platform from outside the United States, your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. Your continued use of the Platform after changes constitutes acceptance of the updated Privacy Policy.

13. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

ShareRacks, Inc. Email: privacy@shareracks.com Website: www.shareracks.com